Cookie Policy
Effective Date: 20 February 2026
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.
2. How We Use Cookies
We use cookies for:
- Essential Cookies: Required for the website to function properly
- Authentication: To keep you logged in to your account
- Analytics: To understand how visitors use our website
- Advertising: To measure the effectiveness of our ads and attribute conversions
- Performance monitoring: To detect errors and replay sessions to diagnose issues
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They include authentication cookies set by Clerk to manage your login session.
Analytics Cookies
We use the following analytics services to understand how visitors use our site:
- Google Analytics (G-HT8Z8281RG): We use Google Consent Mode v2. If you decline cookies, Google Analytics operates in a privacy-preserving mode — no personal data or cookies are stored, only aggregated modelled data. If you accept, full analytics are enabled. Data is transferred to the US.
- Mixpanel: Tracks user interactions, page views, and clicks to help us improve the experience. Data is stored in the EU. Mixpanel only activates after you accept cookies.
Advertising & Attribution
We use the Reddit Pixel to measure how our Reddit ads perform and to attribute sign-ups and purchases. The Reddit Pixel initialises on page load and sends anonymised event data to Reddit's servers in the US.
Session Monitoring
We use Sentry for error tracking and session replay. Sentry may record anonymised user sessions to help us diagnose technical issues. Sensitive data such as passwords and payment fields are masked and never recorded.
4. Third-Party Services
The following third-party services may set cookies or track activity on our site:
- Google Analytics: Website analytics — transfers data to the US
- Mixpanel: Product analytics (EU data residency) — consent required
- Reddit Pixel: Advertising attribution — transfers data to the US
- Sentry: Error tracking and session replay
- Clerk: User authentication and session management
- Stripe: Payment processing (when using payment features)
5. Managing Cookies
You can control and manage cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.
Most browsers allow you to:
- View what cookies are stored on your device
- Delete cookies
- Block cookies from specific websites
- Block all cookies
6. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about our use of cookies, please contact us at support@voxbot.io